All Reviews
The staff was resposive and helpful
I received an email reminding me to order my New Years award and a copy of the old one was attached which made it all so easy. Every member of the team has made the experience absolutely perfect.
Easy to order and quick shipping. I received the items and one was damaged and the rep I spoke with was very helpful and got a replacement out quickly.
Excellent quality of coin and image.
The engraved plaque looks chip, I am not sure if is gold or not. For almost $200.00! No worth it. Plus what it really upsets me is that the statue is not included only the plaque, so I couldn’t give it to the persone I wanted on the party course I didn’t have time to buy an statue!
The people were outstanding at understanding what I wanted, quick to email questions and to respond. Always great service and great products. Mike Brown Oak Forest HS
The people were outstanding at understanding what I wanted, quick to email questions and to respond. Always great service and great products. Mike Brown Oak Forest HS
I ordered a single memorial plaque. I was impressed by the level of customer service for such a small order. I received the expected automatically generated status messages. I also received a PDF of the plaque for review, I was given the opportunity to make corrections, and I was sent a second PDF to confirm the correction. I may never have opportunity to business with K2 again, but I would be happy to do so, especially if Chelsi Fiore is the CSR on my small project.
I am so thankful to this company. ( Especially a sales representative named Jennifer) This company is efficient in their work, they have a very helpful, concerned, and patient staff who really takes interest in their customers needs. I have gotten lost moving around in the site an have called for their help many of times and not once did they make me feel like I was incompetent or a burden to them. They just took the time to help me and even took the order over the phone. I feel like I’m at home with the people of this company because they make you feel like you are apart of their family. I have been with them six years now and I am very satisfied with the plaques and the services I have received.